Privacy Policy, Data Protection and Cookies

Here you can read our documents regarding Privacy Policy, Data Protection and Cookies. If you want to know more or have any questions, please send us an email.


Silgest Dirección Empresarial S.L. Has designed a privacy policy, establishing the necessary means and procedures to carry it out.

According to the Spanish Personal Data Protection Law (LO 15/1999 of December 13th), personal data are understood as “any information concerning identified or identifiable natural persons”.

The only personal data to which Silgest Dirección Empresarial S.L. will have access will be those that the user voluntarily facilitates. In this sense it is necessary for the user to know that for registration and registration in some products / services offered through the Web, personal data will be requested. In the cases and with respect to the data in which the user / client is expressly indicated, if he does not provide them, he will not be able to access or use these services and contents. The voluntary data are collected by Silgest Dirección Empresarial S.L. with the purpose indicated in the Data Protection clause that is referred later. Privacy policies of every company of Silgest Dirección Empresarial S.L. are referred in the corresponding Legal Notices of their own websites.

In compliance with current regulations, Silgest Dirección Empresarial S.L. Has adopted the necessary technical and organizational measures to maintain the required level of security in regard to the personal data processed. It is also equipped with the precise mechanisms at its disposal to prevent as far as possible unauthorized access, subtraction and illegal modifications and loss of data.

However, if you post personal information online that is accessible to the public, it is possible that you receive unsolicited messages from other people and that your data, therefore known by third parties.

For the mentioned above, we recommend the maximum diligence in this matter and the use of all the security tools you have, not taking responsibility Silgest Dirección Empresarial S.L. of illegal theft, modifications or loss of data.

The user has recognized by law the rights of access, rectification, cancellation and opposition, as the case may be, with respect to his personal data, being able to exercise these rights in writing addressed to the address in the Data Protection Clause that is mentioned later.



1. The user, in the case of being a natural person, is informed that his/her personal data, to which Silgest Dirección Empresarial S.L. access as a result of consultations, transactions, operations, and services that take place by any way, or of computer processes with respect to data already registered, are incorporated in the corresponding file of Silgest Dirección Empresarial S.L., authorizing the latter to the treatment of those that are Necessary for the use in relation to the development of the agreed operation or service that will be mandatory.

2. Likewise you expressly authorize to Silgest Dirección Empresarial S.L. to use of you data in the development of commercial actions (by way of postal mail, telephone, fax, SMS, email and any telematic way), are of general character or adapted to the personal characteristics, lasting the authorization, even the relationship is concluded, as long as it is not revoked.

3. Equaly, the user authorizes the communication or transfer of said data to the Companies of Silgest Dirección Empresarial S.L. with the same object indicated in the previous sections, extending to them the express authorization for the use of postal mail, telephone, fax, SMS, email and any telematic way. The interested parties are informed that this assignment occurs at this moment to the Companies whose denomination activity and registered address are indicated below.

4. The user is informed of his right of opposition, access, rectification and cancellation, regarding his personal data in the terms established in the Law, being able to exercise these rights in writing by means of a letter accompanied by a copy of the Identification document, and addressed to the Customer Service, being responsible of the file Silgest Dirección Empresarial S.L., with address to these effects in C / Sevilla P-16, 34004 Palencia Spain.


In compliance with the provisions of the Spanish Personal Data Protection Law, the following are the companies of Silgest Dirección Empresarial S.L. to which the transfer of personal data is made:

  • La Herramienta Industrial S.L.U. Address: C/ Pirita 67, 47012 – Valladolid.
  • La Herramienta Express, S.L.U. Address: C/ Málaga 4, 34004 – Palencia.
  • Perfeccionamientos Técnicos Salamanca S.L.U. “PERTESA” Address: C/ Pirita 67, 47012 – Valladolid.
  • Silgest Dirección Empresarial, S.L.U. Address: C/Sevilla 17, 34004 – Palencia.
  • Our subsidiaries in Namibia, Ecuador and Mauritania.


GRUPO SILGEST’s Cookie Policy

At GRUPO SILGEST we use cookies with the aim of providing a better service and providing you with a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below, what is a cookie, what it serves for, what types of cookies we use, what are their purpose and how you can configure or disable them if you want.

What is a cookie and what is it for?

A “Cookie” is a small file that is stored on the user’s computer, tablet, smartphone or any other device with navigation information.

The set of cookies of all our users helps us improve the quality of our website, allowing us to control which pages are useful, which are not and which are susceptible to improvement.

Cookies are essential for the operation of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.

In no case may cookies damage your computer. On the other hand, those who are active helps us to identify and resolve errors.

What types of cookies do we use?

According to the entity that manages it:

Own cookies: They are those that are sent to your computer from our computers or domains and from which we provide the service that you request.

Third party cookies: Are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. Such as those used by social networks, or by external content such as Google Maps.

Depending on the length of time they remain activated:

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded on the hard disk of your computer. The information obtained through these cookies serves to analyze traffic patterns on the web. In the long term, this allows us to provide a better experience to improve the content and facilitate its use.

Persistent cookies: they are stored on the hard disk and our web reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. These cookies are generally used to facilitate purchase and registration services.

According the purpose:

Technical Cookies: These are those necessary for navigation and the proper running of our website. They allow, for example, control of traffic and communication of data, access restricted access places, carry out the process of doing an order, use security features, store contents to be able to broadcast videos or share contents through social networks.

Personalization Cookies: These are the ones that allow you to access the service with predefined characteristics based on a criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from which you access to the service, etc.

Analysis cookies: These are the ones that allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the users’ use of the services provided. For this, we analyze its navigation on our website in order to improve the offer of products and services offered.

Advertising Cookies: They are those that allow the management, in the most effective way, of the advertising spaces that could be included in our web page.

Online Behavioral Advertising Cookies: These cookies store user behavior information obtained through continuous observation. Thanks to them, we can know the habits of navigation on the internet and show advertising related to your browsing profile.

How can you set or disable your cookies?

You can allow, block or delete cookies installed on your computer by configuring the settings of your Internet browser. In case you do not allow the installation of cookies in your browser you may not be able to access some of the services and that your experience in our website may be less satisfactory.

In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

Google Chrome
Mozilla Firefox
Internet Explorer
Safari for IOS (iPhone y iPad)
Chrome for Android


In Grupo Silgest we never store personal data of our users, except for the IP address as described above, unless you want to register, voluntarily in order to make purchases of the products and services that we place at your disposal or to receive information on promotions and contents of your interest.

By browsing and continuing on our website you indicate that you are consenting the use of the above-mentioned cookies, and in the conditions contained in this Cookies Policy.